General Insurance Regulatory Updates

Insurance pricing practices
Fair pricing

Regulatory update: MS18/1.3 - The FCA’s General Insurance Pricing Practices Final Report

Ombudsman journey
Complaints

Regulatory Update: FOS 2020 / 2021 plans, budget and future strategy

Finalised guidance insurance manufacturers distributors
General regulation

Regulatory Update: FG19 / 05 – Finalised Guidance for insurance product manufacturers and distributors

FOS complaints data H1 2019
Complaints

Regulatory update: FOS complaints data H1 2019

Progress on official receiver ppi claims
PPI

Regulatory update: Progress on Official Receiver PPI claims

Guidance firms fair treatment vulnerable customers
Vulnerable customers

Regulatory update: Guidance for firms on the fair treatment of vulnerable customers

FOS 2018 20 Insight V2 308 176
General regulation

Regulatory update: Financial Ombudsman Service Annual Review 2018 / 19

Fca sector views 2019 308 176
General regulation

Regulatory Update: FCA Sector Views 2019

Growth purple
PPI

Regulatory Update: Final guidance on regular premium PPI complaints

H green small
General regulation

Regulatory Update: General Insurance market study launch and Fair Pricing Discussion Paper

H blue big
PPI

Regulatory Update: PPI complaints deadline Progress Report

Focus purple
General regulation

Regulatory Update: GC18 / 4 SMCR – Proposed guidance on statements of responsibilities for FCA firms

App Scams 2 320 167
Financial Crime

Regulatory update: APP Scams Steering Group – Draft Contingent Reimbursement Model Code

Integrity purple
Vulnerable customers

Regulatory update: An approach to consumers and a discussion paper on a duty of care

Card aquiring services 308 176
Payments

Regulatory update: Market review into the supply of card-acquiring services

Growth yellow
Financial Crime

Regulatory Update: Anti-Money Laundering — The SARs Regime

Growth purple
Complaints

Regulatory Update: Claims Management Regulator - Annual Report 2017 to 2018

Growth blue
PPI

Regulatory update: Guidance on Regular Premium PPI Complaints and Recurring Non-Disclosure of Commission (CP18 / 18)

Focus yellow
Financial Crime

Regulatory update: FCA Anti-Money Laundering Annual Report 2017 / 18

Focus green
Senior Managers and Certification Regime

Regulatory Update: PS18 / 14 - Extending the Senior Managers & Certification Regime to FCA firms

Co icon journey

 

The Complaints Outlook 2021

Be one of the first people to read the report and register your interest in attending our event

Pre-register now

 

SIGN UP FOR REGULAR INSIGHT

Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.