Recruitment

Our experts put the right people in the right place at the right time, creating better outcomes for you and your customers

Talk to an expert

Trust us with your resourcing and recruitment

Whether you need 1 person or 1,000, as a standalone team or entire operation, we deliver and manage resource with the industry knowledge to enhance your operations and maximise your productivity.

We work collaboratively and transparently to understand your needs, creating a solution that combines the optimum mix of people, facilities, management and oversight – when and where you need it most.

We can deploy people on a permanent or interim basis, operating from your site, in one of our Centres of Excellence, or at home.

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Our resourcing expertise is demonstrated by

4K

Candidates in-role

9K

Pool of associates

20+

Dedicated resourcing experts

  • We have access to over 9,000 experts, each one vetted and known to us. This allows us to resource at significant scale and pace, moving rapidly to meet requirements of all sizes and timescales.
  • Our recruitment practice is the go-to for sourcing skilled, qualified professionals for hard-to-fill roles in regulated industries.
  • With exclusivity on 25% of roles at any time, and deep knowledge across multiple areas of the market, we create better outcomes for clients and candidates.
  • Serving clients of all sizes, from start-ups to FTSE 100 firms, we offer highly regarded expertise with a seamless, agile and insight­-led approach.

Our blend of industry insight, regulatory knowledge and resourcing and recruitment expertise places us perfectly to meet your needs within:

Complaints and customer services
Complaints and customer services
Regulatory and operations
Regulatory and operations
Business assurance
Business assurance
Past business review
Past business review
Claims
Claims
Financial crime and fraud
Financial crime and fraud

What can you expect from partnering with Huntswood

Quality resource

We have a team of over 20 resourcing professionals and a database of 9,000 highly skilled, trained and vetted individuals with extensive experience of working in regulated markets

Speed and flexibility

Flexibility to deal with planned and unplanned customer activity, utilising our operational experience to scale resource as required - quickly and reliably while always upholding the quality of customer outcomes

Bespoke solutions

We work in collaboration with you to fully understand your business and risk profile, tailoring our solutions to your unique requirements

Commercial value

Huntswood’s commercial terms help reduce the need for ongoing capital investment, replacing fixed costs with a flexible cost base, utilising a range of pricing models to suit your needs

Skilled person support

Huntswood is appointed to the FCA Skilled Persons Panel for Lot B – ‘Governance and Individual Accountability’, and Lot D – ‘Conduct of Business’

A dedicated team with the practical knowledge and industry experience to help you navigate the evolving regulatory landscape

Learn More
Managing Director
Major Insurance Firm

The Huntswood team has delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have has made the project a great success.

Operations Director
Leading UK Merchandise Retailer

The project has run incredibly smoothly, which reflects great planning and great commitment to pro-actively resolve any issues ... Good collaborative planning was at the heart of the operation. It primarily ensured our customers received an outstanding service but also convey confidence to regulator and all the internal stakeholders.

Client Project Lead
Retail Bank

Huntswood's people are of the highest calibre. Not only do they understand the issue from a regulatory perspective, but they know how to deliver effective training in an impactful way.

Senior Manager, Customer Service Recovery
Leading UK Retail Bank

Our challenge... has been extremely demanding and Huntswood has had to deal with a rapid upsizing of the ongoing engagements, taking the number of deployed staff from an initial 16 to 174 in a very short space of time. The hassle- free experience has been testament to Huntswood's organisational and management skills.

Head Of Training & Development, Insurance
Retail Bank

Throughout the eight months that I've worked with Huntswood I've seen first- hand how they put their customers at the heart of their business. They are a company that continues to impress, deliver and delight in equal measure.

We are hiring

Experience with customers
Great communicator
Good problem solvers
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