INSIGHT AND EXPERIENCE
Huntswood’s Advisory team harnesses decades of combined regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape.
Our advisory professionals have extensive, practical industry experience supporting firms in identifying and mitigating risk for commercial advantage to ensure good customer outcomes. We apply our knowledge to the development of innovative, technology-empowered solutions to solve your business challenges.
Our advisory experts support you in interpreting and implementing regulatory change, improving the quality of your internal controls, providing customer outcomes assurance and responding to regulatory scrutiny. We are also able to support with the Financial Conduct Authority (FCA) Skilled Person Reviews (s.166) in the areas of ‘conduct of business’ and ‘governance and individual accountability’.
Common examples of areas in which we provide support include:
Conduct past business reviews and remediation exercises
Enhancing complaints processes for improved customer experience
Emerging risk areas, such as payments and cyber security
Implementing regulatory change programmes to ensure compliance
Evaluating Board effectiveness and supporting transformation
Ensuring operational resilience and business continuity
Assisting in scoping out and undertaking Skilled Person Reviews
What sets us apart is our ability to tailor each engagement to you and your business’ individual needs.
Our advisory panel and powerful industry partnerships allow us to enhance the value we bring even further, ensuring you remain ahead of the curve and are future-proofed against tides of change.
Whether your firm needs advice on how to manage risk and regulation or is seeking to improve business performance, we can help.
Huntswood didn't go off track at all with any part of the delivery and fully understood our business. If any compliance / conduct risk support is required, Huntswood will always be involved in the process.Motor Finance provider
The Huntswood team have delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have, has made the project a great success.Managing director, major insurance firm
The high levels of engagement and expertise you have provided ensured we were well informed, consulted and guided (where appropriate) … The collaborative approach was excellent and created trust and understanding around the new model. Not only was this invaluable for the team, it was beneficial for the wider business …Head of Quality, large general insurance intermediary
The latest consumer perceptions data from Ofgem provides an early warning for customer service teams dealing with complaints.
The FCA have published the final findings of their General Insurance Pricing Practices Market Study and have set out a package of remedies to address the concerns identified
Building a methodology for establishing, monitoring and responding to customer outcomes now, will help firms to deliver better value for money to customers in the future
Listen to our experts delve into the wide reaching topic of pricing and value in the General Insurance sector
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