We deliver independent regulatory and operational assurance and advice so you can minimise risk, maximise returns and create better outcomes for your customers.

With us, your priorities come first. We're committed to developing tailored solutions to your unique challenges - making sure you stay ahead of the curve and ready for whatever 's next.

We'll help you manage regulatory change, respond to scrutiny, improve internal controls and enhance business performance - always supported by a single point of contact, quality resourcing and live operational insight.

What can you expect from partnering with Huntswood:

Quality resource green


Harnessing regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape

Bespoke solutions green


We work in collaboration with you to fully understand your business and risk profile, tailoring our solutions to your unique requirements

Efficient workflows green


Ensuring your services balance operational effectiveness with adherence to all relevant regulatory obligations, driving better outcomes for you and your customers

Multichannel green


Using our deep industry knowledge and insight to inform our solutions and support our clients address new and existing business challenges

Customer experience green


Huntswood is appointed to the FCA Skilled Persons Panel for Lot B – ‘Governance and Individual Accountability’, and Lot D – ‘Conduct of Business’

Huntswood didn't go off track at all with any part of the delivery and fully understood our business. If any compliance / conduct risk support is required, Huntswood will always be involved in the process.

Motor Finance provider

The Huntswood team have delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have, has made the project a great success.

Managing director, major insurance firm

The high levels of engagement and expertise you have provided ensured we were well informed, consulted and guided (where appropriate) … The collaborative approach was excellent and created trust and understanding around the new model. Not only was this invaluable for the team, it was beneficial for the wider business …

Head of Quality, large general insurance intermediary

Meet our Risk Director, Helen Maslin

Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.

Latest Insights

Fibre optic service
Customer Servicing

How telecommunication providers can stand out with high quality customer service

What would happen if firms took a 'super-fast fibre optic' approach to customer services

Lucy Comercial we are Huntswood vim
General regulation

We are Huntswood - Lucy Gilly

Meet our Commercial Director, Lucy Gilly, and find out what it is like to work with Huntswood, and why we are fast becoming our clients number one partner of choice.

Focus green
Customer Servicing

The SOLRs are here to stay

How can energy firms maintain customer service standards while onboarding new customers?

Utilities empathetic
Customer Servicing

The debt collection challenge: why an empathetic approach is key

With the government’s furlough scheme ending on 1st October, it is important for utility providers to continue to take an empathetic approach