INSIGHT AND EXPERIENCE
Huntswood’s Advisory team harnesses decades of combined regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape.
Our advisory professionals have extensive, practical industry experience supporting firms in identifying and mitigating risk for commercial advantage to ensure good customer outcomes. We apply our knowledge to the development of innovative, technology-empowered solutions to solve your business challenges.
Our advisory experts support you in interpreting and implementing regulatory change, improving the quality of your internal controls, providing customer outcomes assurance and responding to regulatory scrutiny. We are also able to support with the Financial Conduct Authority (FCA) Skilled Person Reviews (s.166) in the areas of ‘conduct of business’ and ‘governance and individual accountability’.
Common examples of areas in which we provide support include:
Conduct past business reviews and remediation exercises
Enhancing complaints processes for improved customer experience
Emerging risk areas, such as payments and cyber security
Implementing regulatory change programmes to ensure compliance
Evaluating Board effectiveness and supporting transformation
Ensuring operational resilience and business continuity
Assisting in scoping out and undertaking Skilled Person Reviews
What sets us apart is our ability to tailor each engagement to you and your business’ individual needs.
Our advisory panel and powerful industry partnerships allow us to enhance the value we bring even further, ensuring you remain ahead of the curve and are future-proofed against tides of change.
Whether your firm needs advice on how to manage risk and regulation or is seeking to improve business performance, we can help.
FIND OUT MORE about how we can support your business:
Latest Insights
Financial Crime
White Paper: The UK’s Response to Cyber Fraud: The role of business
Clear, pragmatic actions for firms to combat cyber fraud and contribute to making the UK a safer business environment
Complaints
Turn complaints into opportunities
By listening to what customers are saying during the complaints process, firms can tap into a powerful source of information
Complaints
Why firms should be breaking down the barriers in complaints
Making a good impression during the early stages of a complaints journey can lead to trust and loyalty in the future
Complaints
Podcast: Making it easy to complain
Huntswood’s Richard Brown is joined by consumer behaviour experts Sam Bettis and Patricia Riddell to discuss the importance of making it easy to complain
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