INSIGHT AND EXPERIENCE
Huntswood’s Advisory team harnesses decades of combined regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape.
Our advisory professionals have extensive, practical industry experience supporting firms in identifying and mitigating risk for commercial advantage to ensure good customer outcomes. We apply our knowledge to the development of innovative, technology-empowered solutions to solve your business challenges.
Our advisory experts support you in interpreting and implementing regulatory change, improving the quality of your internal controls, providing customer outcomes assurance and responding to regulatory scrutiny. We are also able to support with the Financial Conduct Authority (FCA) Skilled Person Reviews (s.166) in the areas of ‘conduct of business’ and ‘governance and individual accountability’.
Common examples of areas in which we provide support include:
Conduct past business reviews and remediation exercises
Enhancing complaints processes for improved customer experience
Emerging risk areas, such as payments and cyber security
Implementing regulatory change programmes to ensure compliance
Evaluating Board effectiveness and supporting transformation
Ensuring operational resilience and business continuity
Assisting in scoping out and undertaking Skilled Person Reviews
Remote and home working at scale
We can provide clients with remote outsourced solutions that are optimised and secure and that cater for various scenarios without sacrificing our highest standards of operational excellence.
Our operations teams use dedicated project VPN profiles, ensuring work is segregated and delivered in-line with ISO27001 and our flexible solutions are supported with tailored policies and guidelines that manage our outsourced workforce in various settings.
What sets us apart is our ability to tailor each engagement to you and your business’ individual needs.
Our advisory panel and powerful industry partnerships allow us to enhance the value we bring even further, ensuring you remain ahead of the curve and are future-proofed against tides of change.
Whether your firm needs advice on how to manage risk and regulation or is seeking to improve business performance, we can help.
FIND OUT MORE about how we can support your business:
The Complaints Outlook is back
WE'RE EXPLORING THE EMOTIONAL IMPACT OF COMPLAINTS
Latest Insights
General regulation
ABI and BIBA review indicates good progress in fair pricing, but more needs to be done
Firms will need to continue to consider how they can address excessive price differences between new customers and renewal premiums.
Pensions
Podcast: DEFINED BENEFIT PENSION TRANSFERS: WHAT SHOULD FIRMS BE DOING?
Andy Sutherland joins Huntswood’s Zein Al-Bader and Paul Dyer to continue the discussion on the FCA’s Defined Benefit Pension Transfer policy updates, and its wider implications for the advice industry as a whole
Vulnerable customers
Responsible lending - navigating through uncertainty
Affordability and responsible lending should be a key priority for all businesses operating in consumer finance - no matter what the conditions
Pensions
Understanding the FCA’s new policy on DB pension transfers
Improve your DB advice operating model to meet and exceed advice standards
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