NAVIGATING THE EVOLVING REGULATORY LANDSCAPE
As markets develop, regulation, supervision and enforcement naturally evolve too. Ensuring high performance, innovation and regulatory compliance in this environment presents challenges for many firms.
Huntswood helps clients turn compliance into competitive advantage. With decades of experience in regulated industries, we can help you minimise risk, maximise returns and create better outcomes for your customers, whether you operate in financial services, utilities, or any other regulated marketplace.
We are engaged with regulators across numerous sectors and jurisdictions, and work closely with leading industry bodies so that we are always ahead of the curve when it comes to regulatory understanding.
OUR TEAM OF EXPERTS ENSURE THAT YOUR BUSINESS KEEPS PACE WITH REGULATORS EXPECTATIONS AND CAN CLEARLY DEMONSTRATE ONGOING COMPLIANCE.
Our services include:
What can you expect from partnering with Huntswood:
BEST PRACTICE & INDUSTRY INSIGHTS
Our solutions are based on deep regulatory experience, data analytics and operational delivery over 25 years. We bring the latest market insights, trends, innovation and best practice to all engagements
We work in collaboration with you to fully understand your business and risk profile, tailoring our solutions to your unique requirements
Huntswood’s commercial offer helps reduce the need for ongoing capital investment, replacing fixed costs with a flexible cost base, in a range of pricing models
Flexibility to deal with complaints arising from planned and unplanned events, utilising our operational experience to scale as required, quickly and reliably
Our expertise in helps you manage regulatory change, respond to scrutiny, improve internal controls and boost business performance
Huntswood didn't go off track at all with any part of the delivery and fully understood our business. If any compliance / conduct risk support is required, Huntswood will always be involved in the process.Motor Finance provider
The Huntswood team have delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have, has made the project a great success.Managing director, major insurance firm
The high levels of engagement and expertise you have provided ensured we were well informed, consulted and guided (where appropriate) … The collaborative approach was excellent and created trust and understanding around the new model. Not only was this invaluable for the team, it was beneficial for the wider business …Head of Quality, large general insurance intermediary
Sourcing pensions experts in 48 hours to investigate a potential DB liability prior to a merger
Huntswood Increases customer trust in a major water provider, taking them from bottom to top of the satisfaction league table
Delivering operational, consultancy and process improvement expertise to transform a water supplier's approach to customer service.
Case Study: Huntswood Delivers High Quality Complaints Handling
Supporting a leading retail bank to increase its new business checking capacity following regulatory scrutiny
Complaints Outlook 2022 Launch Event - Martin Dodd, Implementation and Impact
Watch an excerpt from our Complaints Outlook 2022 event, where Martin Dodd, Huntswood's CEO, speaks more about the key findings of the report, and how they can be implemented to improve customers' complaint journeys.
Complaints Outlook 2022 Launch Event - Craig Koch, Research Principles
Watch an excerpt from our Complaints Outlook 2022 event, where Craig Koch, Huntswood's Head of Insight, speaks more about the links, between customer emotions and retention after the resolution of a complaint