DELIVER EXCELLENCE THROUGHOUT THE COMPLAINTS JOURNEY

Partnering with clients to deliver complaint handling operations

CREATE BETTER OUTCOMES

MANAGING COMPLEX CUSTOMER INTERACTIONS ON BEHALF OF OUR PARTNERS

Making customer servicing simple

Create Better Outcomes

MAKE THINGS RIGHT FOR YOUR BUSINESS AND YOUR CUSTOMERS

Past Business Review and Remediation services

Create Better Outcomes

STANDING WITH OUR PARTNERS WHEN THEY NEED IT MOST

Operational Resilience and Business Continuity

Create better outcomes

Helping firms mitigate compliance risk and deliver good outcomes

Regulatory Risk and Assurance

Create better outcomes

We combine people, process and technology to

Create better commercial, customer and operational outcomes

Complaints Outlook 2022

Learn about the one key principle firms need to get right to deliver effective complaint handling

Download the report

COVID-19

Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.

Learn more

Meet our Risk Director, Helen Maslin

Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.

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