Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.
We combine people, process and technology to
Drive better commercial, customer and operational outcomes
Unlock the value in the complaints process
Make things right for your customers
Take a customer-centric approach to your business
Prepare for stress and bounce back from issues
Navigate the complex regulatory landscape
SIGN UP FOR REGULAR INSIGHT
Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming!
Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.
How will firms offering Buy Now Pay Later (BNPL) loans be able to demonstrate they can support customers through challenging economic times
The latest consumer perceptions data from Ofgem provides an early warning for customer service teams dealing with complaints.
The FCA have published the final findings of their General Insurance Pricing Practices Market Study and have set out a package of remedies to address the concerns identified
Building a methodology for establishing, monitoring and responding to customer outcomes now, will help firms to deliver better value for money to customers in the future