We combine people, process and technology to

Create better commercial, customer and operational outcomes

COVID-19

Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.

Learn more

Meet our Risk Director, Helen Maslin

Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.

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Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

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Latest Insights

Build advocacy
Customer Servicing

Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?

Excellent customer experiences are the building blocks for brand advocacy

Telecomms call
Customer Servicing

Telecoms firms - don’t sleep on the competitive advantage afforded by elite customer service

What should telecommunication providers be thinking about when it comes to achieving higher quality customer service?

Payment
Customer Servicing

Why is it so important to get section 75 right?

Lenders that are considering new credit or buy now pay later (BNPL) products, must look to get section 75 right first time!

Fibre optic service
Customer Servicing

How telecommunication providers can stand out with high quality customer service

What would happen if firms took a 'super-fast fibre optic' approach to customer services

Working with key industry partners: