We combine people, process and technology to

Create better commercial, customer and operational outcomes

COVID-19

Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.

Learn more

Meet our Risk Director, Helen Maslin

Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.

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Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

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Latest Insights

Huntswood services
General regulation

How Huntswood elevates customer service and business success

Discover how partnering with us can transform your customer service approach into a competitive advantage

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Customer Servicing

A Merry Christmas for your customers? It's never too early to start planning

As retailers brace themselves for the upcoming spikes in customer service volumes, we're looking at five key areas to focus on!

Call centre video
General regulation

Explore the pillars of Huntswood's call centre offering

Huntswood's Call Centre operations deliver seamless interactions, exceptional support, and unparalleled customer experiences

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Complaints

Recent complaints improvements for clients

Huntswood has worked with clients to realise the following benefits

Working with key industry partners:

Call Centre Management Association