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Create better commercial, customer and operational outcomes
COVID-19
Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.
Meet our Risk Director, Helen Maslin
Find out how she’s drawing on her in-house experience at Quilter, Metro Bank and Lloyds Banking Group to ensure that we’re creating better outcomes for our clients.
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Latest Insights
Customer Servicing
Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?
Excellent customer experiences are the building blocks for brand advocacy
Customer Servicing
Telecoms firms - don’t sleep on the competitive advantage afforded by elite customer service
What should telecommunication providers be thinking about when it comes to achieving higher quality customer service?
Customer Servicing
Why is it so important to get section 75 right?
Lenders that are considering new credit or buy now pay later (BNPL) products, must look to get section 75 right first time!
Customer Servicing
How telecommunication providers can stand out with high quality customer service
What would happen if firms took a 'super-fast fibre optic' approach to customer services
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