Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.
We combine people, process and technology to
Create better commercial, customer and operational outcomes
Unlock the value in the complaints process
Make things right for your customers
Take a customer-centric approach to your business
Prepare for stress and bounce back from issues
Navigate the complex regulatory landscape
At a time of increasing financial and emotional pressure, firms that put complaints excellence at the centre of their operations, will win customer trust and earn long‐term loyalty
Richard Brown – Huntswood’s Technical Adviser in Complaints – answers some of the questions asked at the Complaints Outlook 2021 launch event
Working with key industry partners:
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