Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director
Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships
Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients
Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process
Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets
Huntswood is pleased to announce a new partnership with Gadhia Consultants
Watch an excerpt from our Complaints Outlook 2022 event, where Martin Dodd, Huntswood's CEO, speaks more about the key findings of the report, and how they can be implemented to improve customers' complaint journeys.
Watch an excerpt from our Complaints Outlook 2022 event, where Craig Koch, Huntswood's Head of Insight, speaks more about the links, between customer emotions and retention after the resolution of a complaint
Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?
Excellent customer experiences are the building blocks for brand advocacy
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