Press Releases

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Lucy Gilly appointed to Huntswood’s Leadership Team - Press release

Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director

Luke wootton

Luke Wootton appointed to Huntswood’s Leadership Team - Press release

Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships

Helen maslin

Helen Maslin appointed as Risk Director - Press release

Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients

Complaints outlook 2021 journey

Huntswood’s Complaints Outlook 2021 - Press release

Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process

Martin dodd

Huntswood appoints Martin Dodd CEO - Press release

Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets

Gadhia tile

Huntswood Partners with Gadhia Consultants - Press release

Huntswood is pleased to announce a new partnership with Gadhia Consultants

PRESS OFFICE

Speak to our press office regarding interviews and media comments

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0333 321 7815

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0117 973 3300

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Latest Insights

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Complaints

Prioritising First Point of Contact when dealing with complaints

The first point of contact a customer has with a company is a great opportunity to build trust, set the tone and establish a relationship

Helen maslin video
General regulation

We are Huntswood - Helen Maslin, Risk Director

Helen Maslin, Risk Director, talks about her role within the business, the experience she brings to the team and how we creating better outcomes for our clients and their customers

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Complaints

Podcast: Prioritising First Point of Contact when dealing with complaints

Huntswood’s CEO, Martin Dodd, is joined by Gavin Halliday, Chief Disruption Officer at Virgin Money, to discuss what can be gained when customers are able to speak to the right person straight away

Gadhia cyber
Financial Crime

White Paper: The UK’s Response to Cyber Fraud: The role of business

Clear, pragmatic actions for firms to combat cyber fraud and contribute to making the UK a safer business environment

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The Complaints Outlook 2021

Actionable insight for every stage of the complaints journey

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