Press Releases

Lucy gilly2

Lucy Gilly appointed to Huntswood’s Leadership Team - Press release

Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director

Luke wootton

Luke Wootton appointed to Huntswood’s Leadership Team - Press release

Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships

Helen maslin

Helen Maslin appointed as Risk Director - Press release

Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients

Complaints outlook 2021 journey

Huntswood’s Complaints Outlook 2021 - Press release

Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process

Martin dodd

Huntswood appoints Martin Dodd CEO - Press release

Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets

Gadhia tile

Huntswood Partners with Gadhia Consultants - Press release

Huntswood is pleased to announce a new partnership with Gadhia Consultants

PRESS OFFICE

Speak to our press office regarding interviews and media comments

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0333 321 7815

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0117 973 3300

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Latest Insights

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Complaints

Research report: Complaints Outlook 2022

Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey

Build advocacy
Customer Servicing

Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?

Excellent customer experiences are the building blocks for brand advocacy

Telecomms call
Customer Servicing

Telecoms firms - don’t sleep on the competitive advantage afforded by elite customer service

What should telecommunication providers be thinking about when it comes to achieving higher quality customer service?

Payment
Customer Servicing

Why is it so important to get section 75 right?

Lenders that are considering new credit or buy now pay later (BNPL) products, must look to get section 75 right first time!

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The Complaints Outlook 2022

Actionable insight for every stage of the complaints journey

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