Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director
Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships
Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients
Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process
Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets
Huntswood is pleased to announce a new partnership with Gadhia Consultants
With the government’s furlough scheme ending on 1st October, it is important for utility providers to continue to take an empathetic approach
Firms that are having effective conversations with customers and assessing their needs can build real customer advocacy
Insight from expert call handlers is invaluable. Their experiences can help improve operations, customer experiences and complaint journeys
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