Press Releases
ResultsCX acquires Huntswood
Huntswood is acquired by ResultsCX, a leading provider of transformational Customer Experience Management solutions.
Lucy Gilly appointed to Huntswood’s Leadership Team - Press release
Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director
Luke Wootton appointed to Huntswood’s Leadership Team - Press release
Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships
Helen Maslin appointed as Risk Director - Press release
Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients
Huntswood’s Complaints Outlook 2021 - Press release
Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process
Huntswood appoints Martin Dodd CEO - Press release
Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets
Huntswood Partners with Gadhia Consultants - Press release
Huntswood is pleased to announce a new partnership with Gadhia Consultants
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Latest Insights
Customer Servicing
Case study: High-performing contact centre
Delivering a high-performing contact centre, at short notice, for a pension provider following a Part VII transfer
Customer Servicing
Case study: A flexible solution for a leading footwear company
Leading Footwear Company tackles a customer backlog just in time for peak season
Customer Servicing
Case study: A flexible solution for a leading insurance firm
Huntswood delivers a flexible solution at its centre of excellence in Durban, SA for a leading insurance firm
Compliance monitoring
Ongoing Advice Services
Ongoing advice fees are under scrutiny from the FCA; firms face pressure to ensure fair value for customers amidst increased regulatory oversight as a result of Consumer Duty.
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