Press Releases

Lucy gilly2

Lucy Gilly appointed to Huntswood’s Leadership Team - Press release

Lucy Gilly has been appointed to the company’s Leadership Team as Commercial Director

Luke wootton

Luke Wootton appointed to Huntswood’s Leadership Team - Press release

Luke Wootton appointed to Huntswood’s Leadership Team as Director of Client Relationships

Helen maslin

Helen Maslin appointed as Risk Director - Press release

Huntswood appoints Helen Maslin as Risk Director to continue to create better outcomes for clients

Complaints outlook 2021 journey

Huntswood’s Complaints Outlook 2021 - Press release

Complaints Outlook 2021, Huntswood’s benchmark insight report, maps the emotional journey of customers through the complaints process

Martin dodd

Huntswood appoints Martin Dodd CEO - Press release

Huntswood appoints Martin Dodd CEO to continue expansion in regulated markets

Gadhia tile

Huntswood Partners with Gadhia Consultants - Press release

Huntswood is pleased to announce a new partnership with Gadhia Consultants

PRESS OFFICE

Speak to our press office regarding interviews and media comments

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0333 321 7815

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Latest Insights

CO2022 martin dodd
Complaints

Complaints Outlook 2022 Launch Event - Martin Dodd, Implementation and Impact

Watch an excerpt from our Complaints Outlook 2022 event, where Martin Dodd, Huntswood's CEO, speaks more about the key findings of the report, and how they can be implemented to improve customers' complaint journeys.

CO2022 event research principles
Complaints

Complaints Outlook 2022 Launch Event - Craig Koch, Research Principles

Watch an excerpt from our Complaints Outlook 2022 event, where Craig Koch, Huntswood's Head of Insight, speaks more about the links, between customer emotions and retention after the resolution of a complaint

CO2022 word cloud
Complaints

Research report: Complaints Outlook 2022

Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey

Build advocacy
Customer Servicing

Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?

Excellent customer experiences are the building blocks for brand advocacy

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The Complaints Outlook 2022

Actionable insight for every stage of the complaints journey

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