“Helpful for perspectives of future expectations”

“Detailed and informative”

“Informative”

“Presenters and slides were informative”

“Workshop entirely as described and relevant to my role”

“Friendly, engaging and knowledgeable!”

“A great workshop”

“Exciting”

“Worthwhile”

“Good delivery by alternating speeches and breakout”

“Content extremely relevant”

“Valuable”

“Use of case studies very relevant”

“Interesting”

“Good content – especially appreciated the tip re the coordination committee notes on website!”

“Upbeat, interactive – kept me engaged”

“Very relevant”

“Good mix of interaction and presentation”

“Real food for thought!”

“Good content – just not enough time!”

“Enjoyed the breakout sessions as they are opportunity to have discuss issues in more detail that were relevant to individual firms”

“All relevant thought provoking material which will prompt relevant action in the organisation”

“RCA and listening to other firms’ processes”

“Complaint handling – what “good” looks like” “Good advice received on CMCs”

“I have some ideas how we can improve our QA model as a consequence”

“Sessions from Nick and Darren sharing insight into forthcoming focus from regulators”