TAKE A TOP-DOWN APPROACH TO MANAGEMENT REVIEW
The UK Corporate Governance Code put increased focus on Boards, nomination committees and the Chair in an effort to ensure that there is the right mix of competencies, backgrounds, and behaviours among company directors.
Not only that, the Senior Managers and Certification Regime (SM&CR) has put corporate culture squarely in the regulatory spotlight. While this regime currently only applies to financial services firms, it is likely that these principles could be adopted by regulators across utilities and similar markets in the near future.
With so much public and regulatory attention on the actions and culture of the Boardroom, it is vital that firms ensure that those at the very highest level of the decision-making process are empowered to make the right decisions.

ADVISORY PANEL
Senior management can greatly benefit from our independent oversight of the operational day-to-day and the strategic goals being worked towards.
Our Advisory Panel of ex-regulators and respected industry voices conduct regular evaluations of Board performance to provide assurance and advice on steps forward.

CYBER STRATEGY ASSURANCE
With our partners at Gadhia Consultants, we are also well-placed to bring cyber strategy to the Boardroom, ensuring that the security and resilience of information systems is understood and made a priority.
Related topics
Senior Managers and Certification Regime
Helping firms to interpret and embed the SM&CR’s requirements effectively
Operational Resilience and Continuity
Ensuring your firm is prepared for the unexpected
Training
Give your teams the skills and confidence they need to thrive
Cyber Advisory Practice
Protect your business from emerging cyber threats
Latest Insights
Complaints
Recent complaints improvements for clients
Huntswood has worked with clients to realise the following benefits
Customer Servicing
Huntswood Increases customer trust in a major water provider, taking them from bottom to top of the satisfaction league table
Delivering operational, consultancy and process improvement expertise to transform a water supplier's approach to customer service.
Complaints
Case Study: Huntswood Delivers High Quality Complaints Handling
Supporting a leading retail bank to increase its new business checking capacity following regulatory scrutiny
Complaints
Complaints Outlook 2022 Launch Event - Martin Dodd, Implementation and Impact
Watch an excerpt from our Complaints Outlook 2022 event, where Martin Dodd, Huntswood's CEO, speaks more about the key findings of the report, and how they can be implemented to improve customers' complaint journeys.
SIGN UP FOR REGULAR INSIGHT
Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming!
Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.