Meeting regulatory compliance shouldn’t be so challenging

A risk-based compliance monitoring methodology can greatly enhance the governance framework around your products and processes.

Huntswood will deliver just that.

Having products and processes independently monitored, with any excess risk flagged early, is key to identifying and swiftly addressing potential customer detriment. The insight produced determines where your processes can be simplified and made more efficient, saving cost and time as well as increasing competitiveness.

Our team of ex-regulators and subject matter experts ensure your firm meets industry best practice and the expectations of your regulator, putting you on the right track towards continuing compliance and good customer outcomes.

What we deliver

Risk white

Regulatory risk assessment

Process black white

Annual compliance monitoring plan

Inspect doc white

Document reviews, interviews and file testing

Case stat white

Development of governance arrangements

Related Content

Framework design and implementation

Target Operating Model

Mitigating risk and delivering good customer outcomes

New business checking

New Business Checking

Gain assurance and operational peace of mind from the outset

Policy process and procedures

Policy, Process and Procedures

Getting the ‘nuts-and-bolts’ right will set your firm up for success

Skilled persons review s166

Skilled Person Review (S.166)

Get fully prepared for the review process and any resulting action

Latest Insights

Build advocacy
Customer Servicing

Can the utilities sector rebuild customers’ trust and loyalty to deliver sustained business success?

Excellent customer experiences are the building blocks for brand advocacy

Telecomms call
Customer Servicing

Telecoms firms - don’t sleep on the competitive advantage afforded by elite customer service

What should telecommunication providers be thinking about when it comes to achieving higher quality customer service?

Payment
Customer Servicing

Why is it so important to get section 75 right?

Lenders that are considering new credit or buy now pay later (BNPL) products, must look to get section 75 right first time!

Fibre optic service
Customer Servicing

How telecommunication providers can stand out with high quality customer service

What would happen if firms took a 'super-fast fibre optic' approach to customer services

SIGN UP FOR REGULAR INSIGHT

Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis. 

Huntswood didn't go off track at all with any part of the delivery and fully understood our business. If any compliance / conduct risk support is required, Huntswood will always be involved in the process.

Motor Finance provider

The Huntswood team have delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have, has made the project a great success.

Managing director, major insurance firm

The high levels of engagement and expertise you have provided ensured we were well informed, consulted and guided (where appropriate) … The collaborative approach was excellent and created trust and understanding around the new model. Not only was this invaluable for the team, it was beneficial for the wider business …

Head of Quality, large general insurance intermediary