REMAIN ALIGNED WITH THE REGULATORY AGENDA
With so many moving parts within any business’ operations, it’s understandable that, from time-to-time, some elements may need recalibration to ensure they remain compliant and continue to deliver good outcomes for customers.
Our regulatory health checks have already helped many regulated businesses refine their compliance frameworks for the good of their customers and the market. Health checks can also benefit firms looking to become authorised or vary their permissions, as they provide the necessary insight to illustrate discrepancies between a firm’s approach and the regulator’s expectations.
HUNTSWOOD'S GAP ANALYSIS
Huntswood is able to guide your firm in the analysis of current processes and undertake full gap analyses. We’ll assess your firm’s current and proposed approach against regulatory expectations and provide a comprehensive report on potential issues or risks. This can then be presented to senior management, ensuring they are aware of the level of risk the firm’s current approach is exposing it to.
- Not only is Huntswood made up of ex-regulators and subject-matter experts, our mature resourcing platform can quickly provide you with the people you need to resolve any identified issue
- You’ll gain a clear view of how your business is performing in terms of compliance and help you address any issues
- If you require an ‘extra pair of eyes’ to identify where potential efficiencies lie within your processes and products, Huntswood is well-placed to provide this
Make sure you’re seeing the full picture when selling or acquiring a business, clearly and quickly
Get fully prepared for the review process and any resulting action
Getting the ‘nuts-and-bolts’ right will set your firm up for success
Take a proactive approach to compliance and gain assurance over quality
With the government’s furlough scheme ending on 1st October, it is important for utility providers to continue to take an empathetic approach
Firms that are having effective conversations with customers and assessing their needs can build real customer advocacy
Insight from expert call handlers is invaluable. Their experiences can help improve operations, customer experiences and complaint journeys
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Huntswood didn't go off track at all with any part of the delivery and fully understood our business. If any compliance / conduct risk support is required, Huntswood will always be involved in the process.Motor Finance provider
The Huntswood team have delivered precisely to brief and in a timely manner too. I have been most pleased with the thoroughness of preparation going into the project. This, combined with the obvious regulatory and strategic experience you all have, has made the project a great success.Managing director, major insurance firm
The high levels of engagement and expertise you have provided ensured we were well informed, consulted and guided (where appropriate) … The collaborative approach was excellent and created trust and understanding around the new model. Not only was this invaluable for the team, it was beneficial for the wider business …Head of Quality, large general insurance intermediary