In today’s world it is imperative that businesses are able to operate remotely. 

From a resilience standpoint, ensuring vital services can continue to be provided to customers following an unexpected event; for example, the current pandemic and UK Government social distancing guidelines, as well as from a day-to-day operational business as usual perspective.

An increasing number of firms are now looking for flexible resourcing solutions which provide secure and risk-free remote working, deployed at pace, to augment existing capacity and deliver an ongoing list of benefits linked to productivity, optimisation, attracting talent and an ideal work life balance.


Huntswood operates a highly robust home working model across multiple, ringfenced, client operations, providing flexibility to maintain capacity for clients experiencing disruption caused not only by the recent pandemic, but also for any other material operational surges.

Our people are currently providing resilience against spikes in activity (whether Covid-19 related or otherwise), and supporting BAU activity, for a wide range of clients.

Home wokring

Rapid deployment

We are able to rapidly deploy vetted, trained and experienced resource who work in streamlined teams meaning they benefit from the same level of management support as those in a physical office environment.

Circuit board gahdia blue

Fully equipped

We can implement rapidly on our own systems or connect to client platforms via your preferred hardware and connections. Huntswood can provide all of the necessary equipment as required, including laptops, headsets, screens, keyboards and mice, as well as full IT support. 

ENSURING ONGOING OPERATIONAL EXCELLENCE with flexible remote working solutions

Why Choose Huntswood?

We want to deliver these services for as many clients as possible, so they too can benefit from a robust and assured home working approach that allows them to continue to delight their customers and meet their goals.

Adaptability white

We have a flexible, proven remote working solution that ensures vital continuity of service, in these unprecedented times and beyond.

Person star white

Through the deployment of highly skilled individuals, and high-quality management alongside robust technology we can ensure clients’ targets and goals are achieved.

Web embrace white

We can support clients with IT hardware and network support to mobilise their own operational teams remotely as well as providing resource.

Strategy white

We work closely with you to identify and execute an implementation approach that works for your business.

Related services

Complaint handling

Complaints Handling

Resolve your customers’ complaints and turn them into advocates

Complaints outsourcing

Complaints Outsourcing

Driving better complaints outcomes for you, your customer and your business

Customer servicing

Customer Servicing

Delivering service excellence to your customers across the customer lifecycle

Delivering customer experience

Improving Customer Experience

Cutting costs doesn’t have to mean cutting service