Discussing operational resilience with Dan Crisp

Posted: 10th January 2020

Operational resilience in a lot of people’s minds is just ‘can the technology recover if there’s an outage’, but it’s much, much more than that.” Says Dan Crisp, Huntswood Advisory Panel member and former Chief Technology Risk Officer at BNY Mellon.

Instead, Dan suggests, it also involves how the business gets back up and running. After all, everyone and every function has a role in making a business resilient, not just the technology function.

In this video, Dan describes how important internal culture is to the resilience of a firm, and why businesses should make operational resilience such a priority.

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