Once your engagement has started, any queries or concerns that you have should typically be raised with your Team Leader/Operations Manager in the first instance.
If you have an enquiry or a concern which cannot be resolved by your Team Leader/Operations Manager, feel free to contact Huntswood as follows:
References or Contract
0118 971 8253
Self-billing and Payments
0118 933 0330
0118 933 0350
Any Other Queries
0333 321 7815
If you see or suspect any wrongdoing, speak up! You can report your concerns in confidence to our third-party whistleblowing hotline as follows:
Phone Number: 0808 238 7573
IF YOU ARE HAVING ISSUES ON YOUR ENGAGEMENT
Huntswood is committed to the fair treatment of associates at work and to resolving any issues that you may have about your role or wellbeing.
Issues may be varied and often occur due to a misunderstanding, lack of communication or misconception. Where this is the case, they can often be resolved informally by raising the issue(s) with either the appropriate Team Leader or Operations Manager.
However, if it is not possible to resolve the issue informally, or is inappropriate to do so due to the nature of the issue, contact should be made directly with Huntswood Head Office and the Senior Delivery Manager responsible for the engagement you are working on. Contact will be treated confidentially. If you do not know who your Senior Delivery Manager is, your Team Leader or Operations Manager will be able to advise you.