COVID-19

Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.

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We combine people, process and technology to

Drive better commercial, customer and operational outcomes

Complaints Excellence

Unlock the value in the complaints process

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Make things right for your customers

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Servicing

Take a customer-centric approach to your business

Operational resilience and continuity

Prepare for stress and bounce back from issues

Regulatory Risk and Assurance

Navigate the complex regulatory landscape

Latest Insights

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General regulation

The FCA Business Plan 2020 - Huntswood Podcast

Huntswood's Matt Drage and Paul Dyer discuss the FCA's business plan for 2020 and what to look out for over the coming months.

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Complaints

FOS H2 2019 Complaints Data Analysis

FOS H2 2019 Complaints Data Analysis

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Complaints

FCA H2 2019 Complaints Data Analysis

FCA H2 2019 Complaints Data Analysis

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Complaints

The regulator’s expectations of complaints handling during coronavirus

If there was ever any doubt about the importance of a firm’s handling of complaints, then this was quashed in the FCA’s recent publication

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