COVID-19
Huntswood is carefully monitoring the situation regarding the Coronavirus and we are taking all possible measures to protect the health of our colleagues and keep them safe, in line with Government guidance.
We combine people, process and technology to
Drive better commercial, customer and operational outcomes
Complaints Excellence
Unlock the value in the complaints process
Past business review and remediation
Make things right for your customers
CustomerServicing
Take a customer-centric approach to your business
Operational resilience and continuity
Prepare for stress and bounce back from issues
Regulatory Risk and Assurance
Navigate the complex regulatory landscape
Latest Insights
General regulation
The FCA Business Plan 2020 - Huntswood Podcast
Huntswood's Matt Drage and Paul Dyer discuss the FCA's business plan for 2020 and what to look out for over the coming months.
Complaints
The regulator’s expectations of complaints handling during coronavirus
If there was ever any doubt about the importance of a firm’s handling of complaints, then this was quashed in the FCA’s recent publication
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