Supporting a UK energy supplier’s journey to a new complaints approach

Case Study

August 1, 2024

High-performing contact centre

Case Study

July 5, 2024

A flexible solution for a leading footwear company

Case Study

July 5, 2024

Huntswood Delivers a State of the Art Contact Centre and Operational Improvements for a Large Retailer

Case Study

October 20, 2023

Recent complaints improvements for clients

Case Study

February 3, 2023

Huntswood Increases customer trust in a major water provider, taking them from bottom to top of the satisfaction league table

Case Study

January 24, 2023

Huntswood Delivers High Quality Complaints Handling

Case Study

October 14, 2022

Designing and delivering a scheme of arrangement for a UK lender, allowing it to focus on other, vital operational tasks

Case Study

May 11, 2021

Undertaking a skilled person governance review for a leading Insurer

Case Study

May 11, 2020

Supporting the claims area of a major utilities company

Case Study

May 8, 2020

Contact centre for a high cost, short-term credit lender

Case Study

May 8, 2020

Clear a significant complaints backlog post acquisition

Case Study

May 8, 2020

Delivering a complaint solution for a leading water industry client

Case Study

May 8, 2020

Supporting a leading bank to manage a significant increase in complex customer queries

Case Study

May 8, 2020

Partnering with a UK leading insurance firm to deliver an end-to-end remediation operation

Case Study

May 8, 2020

Complaint handling support for a large UK financial services firm

Case Study

April 13, 2020

Outsourcing of BAU complaint handling for a consumer credit organisation

Case Study

April 13, 2020

Increasing new business checking capacity

Case Study

April 13, 2020

Delivering an urgent new helpline to support vulnerable residents

Case Study

March 9, 2020

Supporting a global retail bank to clear a backlog of potential fraud cases

Case Study

March 9, 2020

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