Regulatory update: FCA sets out plans for regulation of claims management companies (CP18 / 15) June 7, 2018
Regulatory update: FCA ‘Dear CEO’ letter on Consumer Credit firms' handling of complaints September 25, 2017
Have firms underestimated the implications of the PS15 / 19 complaints rules implemented in June 2016? July 4, 2017
PS17 / 3 – Payment protection insurance complaints – Feedback on CP16 / 20 and final rules and guidance March 3, 2017
