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    Complaints

    Complaints Outlook 2024

    Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey

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Recruitment

Whitepaper

White Paper: GDPR – Facing the operational challenges

Get to grips with the operational requirements of the General Data Protection Regulation (GDPR) and Data Subject Access Requests (DSARs)

We’re living through an era in which sensitivity around how personal data is stored and used is on the rise. More customers than ever are requesting to see what identifying data is held by the firms they interact with.

Within these free, digital pages, you will read about:

  • The growing problem of data breaches
  • Taking an omni-channel approach to managing data subject access requests
  • A guide to benchmarking your firm’s performance
  • Essential steps to ensuring compliance with GDPR

Download the paper today by filling out the short form below.

Latest Whitepapers

Vulnerability in 2025

Whitepaper

April 22, 2025

Research report: Complaints Outlook 2024

Whitepaper

November 28, 2024

White paper: complaints handling for vulnerable customers

Whitepaper

December 7, 2023

Research report: Complaints Outlook 2022

Whitepaper

May 23, 2022

White Paper: The UK’s Response to Cyber Fraud: The role of business

Whitepaper

May 18, 2021

Research report: Complaints Outlook 2021

Whitepaper

January 12, 2021

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Privacy Policy
Cookies
Terms and Conditions
Modern Slavery Statement
Carbon Reduction Plan
Promotion of Access to Information Act (PAIA)