Complaints Outlook 2021 Launch Event - Luke Wootton - Research summary and recommendations

Posted: 5th February 2021

Luke Wootton, Huntswood's Director of Client Relationships, delivers the Complaints Outlook 2021 keynote speech on the key themes and findings within the report. Advice and actionable recommendations are provided for firms to implement and embed into their own complaints operating models.

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Luke wootton

Luke Wootton

Director of Client Relationships