On the 15th July 2026, Buy Now Pay Later (BNPL) products will formally move inside the FCA’s regulatory perimeter. After years of operating at pace in a lightly regulated environment, Deferred Payment Credit, more commonly known as BNPL, will become fully regulated consumer credit under FCA supervision. This change has been
The UK’s redress landscape is undergoing one of its most significant evolutions in years. With the publication of CP26/9, the Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS) are jointly consulting on proposals intended to enhance predictability, transparency and efficiency across the system. Their ambition is clear: a redress
Transforming insurance operations for the digital age The insurance industry is evolving rapidly, driven by changing customer expectations, regulatory requirements, and the need for operational efficiency. At Huntswood, we help insurers navigate this transformation by combining deep domain expertise with innovative solutions that deliver measurable outcomes. Our approach begins with
In this video, Simon Brown and James Tattersall share how Huntswood helps firms navigate the complexities of Motor Finance Remediation with confidence and efficiency. From robust case management systems and secure data gathering to customer portals, we provide end-to-end solutions that reduce operational strain and ensure compliance.
What are the underlying elements of a good remediation approach, and how can firms make their general response to customer issues more efficient, while understanding when to call on the support of a specialist? The FCA has released two statements recently on issues which had industry wide concerns. An update
