Our regulatory experts have a deep understanding of the priorities of the regulator, and its future direction of travel. We use this expertise to provide a comprehensive health check of your current operations, including a regulatory gap analysis, as well as peer benchmarking with full recommendations to ensure you are delivering in line with your regulator’s expectations.

We can support your firm in implementing improvements to your approach, from policy and process design to a full implementation of a new target operating model with all of the training and governance elements required.

Our industry-leading resourcing and recruitment platform can also ensure your business has the trained, vetted and high-quality people you need to carry out complex operations and manage high volumes of customer contact.