Your end-to-end remediation partner
Making things right for your customers
For organisations who stop, think and act when they discover issues affecting their customers.
Many organisations have plans in place to quickly assess the customer impact of issues and establish an appropriate response, but when capacity challenges arise or the complexity of issues necessitates outside support, firms need a trusted, proven and flexible partner.
Whether it’s a simple case of rectifying an erroneous charge, or needing to investigate and engage the affected population and the appropriate treatments more deeply, Huntswood is that partner.
Our flexible approach allows our clients to obtain exactly what they need to rectify any and all issues, whether using a blended approach, or allowing Huntswood to deliver end-to-end support in an open and transparent manner.
Our unique approach is agile and tech-enabled
Our blend of people, process and technology allows us to deliver practical, efficient and flexible solutions across the four key pillars of project design and delivery. Thanks to extensive regulatory knowledge, we can also ensure that your operation remains compliant and efficient.
Pillar 1
Understand the issue and forward-fix
Pillar 2
Population identification and interrogation
Pillar 3
Remediation design
Pillar 4
Remedication delivery and closure
Latest insights
Regulatory Update
July 15, 2025
Article
June 25, 2025
Regulatory Update
May 23, 2025
Why Huntswood
- Right first time’ approach - Thinking about complexities such as customer experience, operational challenges and vulnerability upfront to ensure good outcomes are delivered first time.
- Sme-supported delivery - Delivery alongside Advisory expertise enabling you to navigate new challenges and ensure quality
- Dedicated improvement experts - Using technology, multichannel communications and our strong advisory expertise to continuously refine outcomes
- Delivery focus in the design phase - Thinking about delivery in the design phase to ensure correct prioritisation, operational efficiency and cost effectiveness
- End-to-end partner - Simplifying governance and accountability and delivering commercial certainty.