Consumer Credit

 

Gaining FCA authorisation is currently a major item on consumer credit firms’ agenda. However, once a firm has been on this journey, ongoing compliance monitoring, their approach to arrears and forbearance procedures and the standard of their financial promotions are further areas firms must address on a continual basis.

Constant themes such as staff incentives, internal culture, vulnerability and customer outcomes should also be considered.

Huntswood works with firms across the consumer credit sector – including motor finance providers, high-cost short-term lenders and unsecured loan providers – to help them understand the implications of upcoming regulation. We also help them respond through the delivery of bespoke change programmes, regulatory and operational training, and the placement of specialist temporary or permanent resource.

We provide expert insight to help firms in this sector keep up to date with regulatory and industry developments. Through blogs, videos, infographics and reports, we cover a wide range of issues including ongoing compliance, vulnerable customers, culture and financial crime.

Meet our lead Client Partner in this sector

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