Profitable sales revenues are the life blood of any business as markets become more competitive and challenging. Most sales and marketing professionals would agree, there are few better ways of converting your prospects than having the opportunity to speak to them directly, and a well-executed telemarketing campaign is one of the best, most controllable and cost-effective ways of generating new  business.

Industry experience talks

Huntswood is experienced at delivering outbound sales campaigns for B2B and B2C blue-chip brands across the financial services (including insurance), media and publishing, retail, utilities and telecoms sectors. We know that sales teams are at their most effective when great people and processes combine with market-leading data and business insight to identify suitable products for customers' needs.

Managed resourcing solution green

Passionate people drive performance

Our people are passionate, comprehensively trained, appropriately incentivised and highly motivated to meet your goals. Our experience of delivering sales in regulated environments and beyond means we always seek to understand customers' needs and circumstances to ensure recommendations are appropriate. 

This is a vital part of our low attrition retention strategy, which in turn delivers the highest levels of performance for our clients. Our unique skills in data insight, training and leadership ensure campaigns run at optimum levels of efficiency.

CASE STUDY Complaints handling for uks largest payment retailer

Ethical conversations

As a regulated business, we fully respect the need to treat customers fairly, and our quality and compliance frameworks are always aligned with those of our clients, helping to ensure they meet their obligations.

Your brand integrity is always at the heart of our customer interactions, and through an intelligent and professional approach, we achieve your desired results whilst delivering a customer experience which builds brand advocacy.

Related Content

Customer contact centre

Customer contact centres

Eliminate the contact centre queue and see customer satisfaction rise as a result

Technology and innovation

Automation

Remove repetitive and time consuming tasks through cutting-edge robotics and allow your people to focus on their customers

6 job bg sa

Offshore customer support services

From our offices in South Africa we deliver authentic, innovative outsourcing services, from customer service to complaints, sales and remediation.

Latest Insights

H green small
Customer Servicing

Case study: High-performing contact centre

Delivering a high-performing contact centre, at short notice, for a pension provider following a Part VII transfer

H purple small
Customer Servicing

Case study: A flexible solution for a leading footwear company

Leading Footwear Company tackles a customer backlog just in time for peak season

H blue small
Customer Servicing

Case study: A flexible solution for a leading insurance firm

Huntswood delivers a flexible solution at its centre of excellence in Durban, SA for a leading insurance firm

Ongoing advice charges
Compliance monitoring

Ongoing Advice Services

Ongoing advice fees are under scrutiny from the FCA; firms face pressure to ensure fair value for customers amidst increased regulatory oversight as a result of Consumer Duty.

SIGN UP FOR REGULAR INSIGHT

Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.