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Infographic: making quality assurance outcomes focused

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Effective quality assurance (QA) can contribute a great deal to the success of an organisation as it offers an opportunity for a firm to question its own methods and the outcomes being provided to customers. As well as providing 'healthy challenge' within the business, if undertaken as part of a risk-based approach, good QA can greatly assist the customer outcomes being delivered and the overall experience of your customers.                                                                       

Click on the below image to view a pdf of the infographic.

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