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    Complaints Outlook 2024

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Complaints Outlook 2021 – Final Thoughts and Moving Forward

January 5, 2021

Complaints Outlook 2021 – The Complaints Landscape

January 5, 2021

Delivering an urgent new helpline to support vulnerable residents

March 9, 2020

CDD Robotics demonstrator

November 19, 2019

QA ROBOTICS DEMONSTRATOR

November 19, 2019

Building a ‘smart’ complaints function – The role of technology in complaint handling

October 25, 2019

Complaints Outlook 2019 – The human element: getting the focus on delivering excellence

October 23, 2019

Complaints Outlook 2019 – Winning new customers through advocacy

October 18, 2019

Complaints Outlook 2019 – Research Approach and Methodology

October 4, 2019

Complaints Outlook 2019 – More valuable relationships with existing customers

October 4, 2019
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Modern Slavery Statement
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Promotion of Access to Information Act (PAIA)