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    Huntswood’s suite of client services provide the people, processes and technologies your business needs to succeed, all supported by advisory expertise

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    Complaints

    Complaints Outlook 2024

    Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey

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Recruitment

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Complaint handling support for a large UK financial services firm

April 13, 2020

Outsourcing of BAU complaint handling for a consumer credit organisation

April 13, 2020

Supporting a global retail bank to clear a backlog of potential fraud cases

March 9, 2020

Delivering an urgent new helpline to support vulnerable residents

March 9, 2020

Investigate a potential DB liability prior to a merger

February 10, 2020

Automation in utilities – where’s the ‘human touch’ gone?

January 31, 2020

Regulatory Update: FOS 2020 / 2021 plans, budget and future strategy

January 13, 2020

Packaged bank account complaint handling for the UK’s largest retail bank

January 13, 2020

Regulatory Update: FG19 / 05 – Finalised Guidance for insurance product manufacturers and distributors

November 28, 2019

CDD Robotics demonstrator

November 19, 2019
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Privacy Policy
Cookies
Terms and Conditions
Modern Slavery Statement
Carbon Reduction Plan
Promotion of Access to Information Act (PAIA)