PROVIDING SERVICES ACROSS THE COUNTRY

One of the greatest strengths of Huntswood’s suite of client solutions is adaptability to geography, volume and scale. 

Capacity requirements are often volatile and difficult to forecast, but you can be sure that we’ll never get caught off guard. Our Centres of Excellence – offices and project spaces that service the length and breadth of the UK – allow us to deliver the flexibility and confidence you need to get your project off the ground.

READING

Over 44,700 sq. ft. of purpose-built, fully-equipped office space

Adaptable IT infrastructure

24h reception, on-site security, access-controlled entry

Business continuity and disaster recovery provisions

High-quality service guaranteeing productivity, quality, compliance and good customer outcomes

Certified for your security

LIVERPOOL

20,000 sq. ft. of recently-refurbished, fully-equipped office space, with option to expand to 55,000 sq. ft.

Adaptable IT infrastructure

Extended opening hours, on-site security, access-controlled entry

Business continuity and disaster recovery provisions

High-quality service guaranteeing productivity, quality, compliance and customer outcomes

Certified for your security

Watson Video

Our main office space in Abbey Gardens, Reading, and The Watson Building, Liverpool, offer a range of project delivery spaces, permanently commissioned and available for client occupation. These facilities and their associated resource headcount can be scaled up and down, allowing us to accommodate peaks and troughs in volumes.

The Centres of Excellence also provide all the infrastructure, technology and security you need to ensure the job is completed to the highest level of quality, without risk of disruption.

The whole Huntswood team has proven to be professional and efficient within every work stream presented to them, with the biggest asset of the team being their versatility while still maintaining above expectation performance.

Head of Retail Innovation Team, leading UK retail bank

The project has run incredibly smoothly, which reflects great planning and great commitment to pro-actively resolve any issues … Good collaborative planning was at the heart of the operation. It primarily ensured our customers received an outstanding service but also helped us convey confidence to regulator and all the internal stakeholders.

Operations Director, leading UK merchandise retailer

Huntswood is able to handle rapidly changing priorities and react quickly to our needs and also challenge us on proposed course of action and the implications involved.

Senior Manager, Customer Service Recovery, leading UK retail bank

Our challenge … has been extremely demanding and Huntswood has had to deal with a rapid upsizing of the ongoing engagements, taking the number of deployed staff from an initial 16 to 174 in a very short space of time. The hassle-free experience has been testament to Huntswood’s organisational and management skills.

Senior Manager, Customer Service Recovery, leading UK retail bank

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