PROVIDING SERVICES ACROSS THE COUNTRY
One of the greatest strengths of Huntswood’s suite of client solutions is adaptability to geography, volume and scale.
Capacity requirements are often volatile and difficult to forecast, but you can be sure that we’ll never get caught off guard. Our Centres of Excellence – offices and project spaces that service the length and breadth of the UK – allow us to deliver the flexibility and confidence you need to get your project off the ground.
READING
Over 44,700 sq. ft. of purpose-built, fully-equipped office space
Adaptable IT infrastructure
24h reception, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and good customer outcomes
Certified for your security
LIVERPOOL
20,000 sq. ft. of recently-refurbished, fully-equipped office space, with option to expand to 55,000 sq. ft.
Adaptable IT infrastructure
Extended opening hours, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and customer outcomes
Certified for your security
Watson Video
Our main office space in Abbey Gardens, Reading, and The Watson Building, Liverpool, offer a range of project delivery spaces, permanently commissioned and available for client occupation. These facilities and their associated resource headcount can be scaled up and down, allowing us to accommodate peaks and troughs in volumes.
The Centres of Excellence also provide all the infrastructure, technology and security you need to ensure the job is completed to the highest level of quality, without risk of disruption.
Related Topics
Past Business Review and Remediation
Review past business and identify where remediation could enhance your reputation and ensure good outcomes
Complaints Excellence
Turn complainants into advocates by delivering customer service excellence
Customer Servicing
Delivering service excellence to your customers across the customer lifecycle
Case Management Systems and Technology
Technology solutions for any operation, ready to be deployed
Latest Insights
Complaints
Podcast: Making it easy to complain
Huntswood’s Richard Brown is joined by consumer behaviour experts Sam Bettis and Patricia Riddell to discuss the importance of making it easy to complain
Complaints
What have we learnt from complaints during the pandemic?
At a time of increasing financial and emotional pressure, firms that put complaints excellence at the centre of their operations, will win customer trust and earn long‐term loyalty
Complaints
The unanswered questions from the Complaints Outlook 2021 Launch Event
Richard Brown – Huntswood’s Technical Adviser in Complaints – answers some of the questions asked at the Complaints Outlook 2021 launch event
Financial Crime
Research report: Fighting Cyber Crime
This paper demonstrates just how prevalent cyber enabled fraud has become, affecting all of us in some way.
SIGN UP FOR REGULAR INSIGHT
Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming!
Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.