PROVIDING SERVICES ACROSS THE COUNTRY
One of the greatest strengths of Huntswood’s suite of client solutions is adaptability to geography, volume and scale.
Capacity requirements are often volatile and difficult to forecast, but you can be sure that we’ll never get caught off guard. Our Centres of Excellence – offices and project spaces that service the length and breadth of the UK – allow us to deliver the flexibility and confidence you need to get your project off the ground.
READING
Over 44,700 sq. ft. of purpose-built, fully-equipped office space
Adaptable IT infrastructure
24h reception, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and good customer outcomes
Certified for your security
LIVERPOOL
20,000 sq. ft. of recently-refurbished, fully-equipped office space, with option to expand to 55,000 sq. ft.
Adaptable IT infrastructure
Extended opening hours, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and customer outcomes
Certified for your security
Watson Video
Our main office space in Abbey Gardens, Reading, and The Watson Building, Liverpool, offer a range of project delivery spaces, permanently commissioned and available for client occupation. These facilities and their associated resource headcount can be scaled up and down, allowing us to accommodate peaks and troughs in volumes.
The Centres of Excellence also provide all the infrastructure, technology and security you need to ensure the job is completed to the highest level of quality, without risk of disruption.
Related Topics
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Review past business and identify where remediation could enhance your reputation and ensure good outcomes
Complaints Excellence
Turn complainants into advocates by delivering customer service excellence
Customer Servicing
Delivering service excellence to your customers across the customer lifecycle
Case Management Systems and Technology
Technology solutions for any operation, ready to be deployed
Latest Insights
Complaints
Prioritising First Point of Contact when dealing with complaints
The first point of contact a customer has with a company is a great opportunity to build trust, set the tone and establish a relationship
General regulation
We are Huntswood - Helen Maslin, Risk Director
Helen Maslin, Risk Director, talks about her role within the business, the experience she brings to the team and how we creating better outcomes for our clients and their customers
Complaints
Podcast: Prioritising First Point of Contact when dealing with complaints
Huntswood’s CEO, Martin Dodd, is joined by Gavin Halliday, Chief Disruption Officer at Virgin Money, to discuss what can be gained when customers are able to speak to the right person straight away
Financial Crime
White Paper: The UK’s Response to Cyber Fraud: The role of business
Clear, pragmatic actions for firms to combat cyber fraud and contribute to making the UK a safer business environment
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