PROVIDING SERVICES ACROSS THE COUNTRY
One of the greatest strengths of Huntswood’s suite of client solutions is adaptability to geography, volume and scale.
Capacity requirements are often volatile and difficult to forecast, but you can be sure that we’ll never get caught off guard. Our Centres of Excellence – offices and project spaces that service the length and breadth of the UK – allow us to deliver the flexibility and confidence you need to get your project off the ground.
READING
Over 44,700 sq. ft. of purpose-built, fully-equipped office space
Adaptable IT infrastructure
24h reception, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and good customer outcomes
Certified for your security
LIVERPOOL
20,000 sq. ft. of recently-refurbished, fully-equipped office space, with option to expand to 55,000 sq. ft.
Adaptable IT infrastructure
Extended opening hours, on-site security, access-controlled entry
Business continuity and disaster recovery provisions
High-quality service guaranteeing productivity, quality, compliance and customer outcomes
Certified for your security
Watson Video
Our main office space in Abbey Gardens, Reading, and The Watson Building, Liverpool, offer a range of project delivery spaces, permanently commissioned and available for client occupation. These facilities and their associated resource headcount can be scaled up and down, allowing us to accommodate peaks and troughs in volumes.
The Centres of Excellence also provide all the infrastructure, technology and security you need to ensure the job is completed to the highest level of quality, without risk of disruption.
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Complaints Outlook 2022 Launch Event - Martin Dodd, Implementation and Impact
Watch an excerpt from our Complaints Outlook 2022 event, where Martin Dodd, Huntswood's CEO, speaks more about the key findings of the report, and how they can be implemented to improve customers' complaint journeys.
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Complaints Outlook 2022 Launch Event - Craig Koch, Research Principles
Watch an excerpt from our Complaints Outlook 2022 event, where Craig Koch, Huntswood's Head of Insight, speaks more about the links, between customer emotions and retention after the resolution of a complaint
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Research report: Complaints Outlook 2022
Our latest Complaints Outlook research report provides your firm with actionable insight for every stage of the complaints journey
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