Team Leader

Location: Cardiff
Job Type: Contract
Salary: £240 per day

Starting in June, on an 7-month contract, the team leaders be responsible managing the workflow and output of administration staff together with regular reporting. Teams under management will include redress, data gathering and logging.

  • You will have proven team leading experience in a PPI complaints environment, managing performance, quality and capacity
  • You will have demonstrable risk management and tracking experience
  • You will have excellent management information and Excel reporting skills
  • You will have a strong focus on quality and service improvement

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