Customer Service Administrator

Location: Berkshire
Job Type: Contract
Salary: Competitive Salary

Huntswood is the UK's leading specialist resourcing and consultancy firm and we work with high profile clients, including banks, insurance firms, and wealth management companies, to be there when they need us most.

Huntswood is on the lookout for customer service advisors and administrators to join us on a contract basis to work for one of our main clients at our head office in Reading. We are offering excellent daily rates of pay on short to medium term contracts in a variety of roles from telephony and administration to case handling.

All different kinds of people work with Huntswood; while experience in customer service or financial services is useful, we're more interested in what you're like as an individual; we're after self-starters who are good communicators, well organised, have excellent attention to detail and a flexible attitude.

Your main duties could include;

  • Investigating complaints by reviewing all evidence to ensure the right outcome for the customer
  • Gathering information required to review the complaint
  • Sending letters or ringing customers to keep them informed of the situation
  • Using MS Office and navigating through several IT systems

Interested? Apply now for assessments in the near future.

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