Firms in the water industry are facing major changes to the way in which they approach the market. Ofwat is currently focusing on improved customer outcomes and the fair treatment of new and existing customers, and this will result in some changes to the way water firms do business. Furthermore, the introduction of a competitive market means that many firms have begun working on new and innovative ways to interact with their customers.

Huntswood’s regulatory and commercial expertise means we provide a unique set of services and insight, allowing firms to achieve operational efficiency, effective complaints handling and regulatory compliance. 

Meet our Senior Client Partner in this sector

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