CO2022 martin dodd
Complaints

Complaints Outlook 2022 Launch Event - Martin Dodd, Implementation and Impact

CO2022 event research principles
Complaints

Complaints Outlook 2022 Launch Event - Craig Koch, Research Principles

CO2022 word cloud
Complaints

Research report: Complaints Outlook 2022

Lucy Comercial we are Huntswood vim
General regulation

We are Huntswood - Lucy Gilly

We are huntswood luke wootton
General regulation

We are Huntswood - Luke Wootton

Helen maslin video
General regulation

We are Huntswood - Helen Maslin, Risk Director

Insurance pricing practices
Fair pricing

Regulatory update: MS18/1.3 - The FCA’s General Insurance Pricing Practices Final Report

Podcast web banner blue
Fair pricing

Podcast: Fair Pricing and Value in General Insurance

ABI and BIBA review
General regulation

ABI and BIBA review indicates good progress in fair pricing, but more needs to be done

Podcast web banner purple
General regulation

Podcast: The FCA Business Plan 2020

Path blue
General regulation

Case Study: Undertaking a skilled person governance review for a leading Insurer

Future conduct risk
General regulation

The Future of Conduct Regulation

H green big
Operational Excellence

Case Study: Increasing new business checking capacity

Insurance future sicsic
General regulation

The future of General Insurance pricing

Path blue
General regulation

Case Study: Investigate a potential DB liability prior to a merger

Connections purple
General regulation

Case Study: Packaged bank account complaint handling for the UK’s largest retail bank

Embedding SMCR
Senior Managers and Certification Regime

White Paper: Embedding the Senior Managers and Certification Regime (SM&CR)

Finalised guidance insurance manufacturers distributors
General regulation

Regulatory Update: FG19 / 05 – Finalised Guidance for insurance product manufacturers and distributors

Fca general insurance pricing practices next steps
General regulation

The FCA is ready to intervene on GI pricing practices – what are the next steps for the insurance sector?

Complaints outlook
Complaints

Complaints Outlook 2019 – A video round-up from the launch event

CO2022 word cloud

 

The Complaints Outlook 2022

Actionable insight for every stage of the complaints journey

Download

 

SIGN UP FOR REGULAR INSIGHT

Keeping up-to-date with the latest industry topics and regulatory issues can be quite time-consuming! 

Thankfully, our regulatory experts are here to help you stay on top of it all. Fill in the short form below to receive a monthly round-up of our insight, news and analysis.