TRANSFORM YOUR BUSINESS AND KEEP PACE WITH INNOVATION
This is a brave new world, and firms need to be brave if they are to succeed within it.
Challenger banks and new energy suppliers are rapidly seizing market share and threatening to turn their respective industries on their heads. Tech-enabled start-ups are becoming overnight successes and cyber crime is evolving just as fast as security improvements.
The rapid pace of change we are seeing is not going to slow down any time soon.
And that’s why your business needs a solid strategy for digital transformation, as well as the skills, technology and resources necessary to make it a reality.
HUNTSWOOD – AT THE FOREFRONT OF DIGITAL
Huntswood consultants have been at the frontline of some of the biggest digital (and regulatory) shake-ups occurring in financial services, utilities and other regulated industries.
Thanks to our engagement with firms at all levels of digital maturity, we have come to understand the most effective path to success and security in a rapidly changing world.
Whether your firm needs operational assistance or assurance on next steps, Huntswood can assist.
OUR SPECIALITIES INCLUDE:
Optimising the customer journey
With the assistance of specialist technology partners, we are able to gain an in-depth understanding of your customers' online journeys.
If we identify any processes that aren't functioning as well as they could be, we can suggest and implement tech-based solutions to bridge any gap.
Combine our customer experience expertise with cutting-edge tech solutions and see customer loyalty and advocacy skyrocket.
DIGITAL CONDUCT RISK
New channels are breaking down barriers to customers seeking new ways to communicate and transact.
It’s never been more important to manage the conduct risk your firm faces, and never more necessary to use the latest technologies and digital-enabled processes to guide your customers on the right journey.
Huntswood, with the assistance of specialist partners at Glassbox, can ensure that your customers achieve the right results, no matter how they interact with you, thanks to the power of 'record and replay' technology.
CYBER CRIME AND FRAUD PREVENTION
Cyber defence must amount to more than just reacting to events. Businesses must develop an integrated cyber security strategy with effective Board and executive oversight to ensure a unified approach to managing cyber risk. All employees need to be upskilled on the potential ‘red flags’ that could signal a cyber-attack.
We can assist in this by:
Providing independent advice
Auditing your cyber security framework
Planning your cyber security response
Verifying your framework's compliance
Delivering Board education and assurance
Investigating breaches
AUDIT AND UNDERSTAND YOUR FIRM'S CURRENT DIGITAL MATURITY
It’s not always easy to take an objective view of the weaknesses in your own business but, thankfully, Huntswood excels at identifying and overcoming these.
Working through a “three lines of defence” model, Huntswood can take an independent, third-party view of your current digital maturity (and security) and identify any risks or threats that need to be mitigated against.
THE “THREE LINES OF DEFENCE” MODEL
The first line is made up of managers and staff responsible for managing risk.
In the second line of defence, policies, tools, frameworks and procedures enable compliance to be managed in the first line.
Here we review the strength of governance, risk management and internal controls of the firm undergoing digital transformation.
Why Huntswood
- We can provide assurance on your cyber security strategy and the state of your current defences, working with you to redevelop this when needed
- Our resourcing platform allows us to rapidly deploy trained, vetted professionals to respond to cyber incidents and surges in customer contact
- Take advantage of new technologies for commercial benefit, while mitigating the risks that come with implementing them
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