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  • Insights
  • Capabilities

    Capabilities

    Huntswood’s suite of client services provide the people, processes and technologies your business needs to succeed, all supported by advisory expertise

    • Complaints Excellence
      • Complaints Outsourcing
      • Complaints Handling
      • Complaints Transformation
      • Case Management Systems and Technology
      • Training
    • Past Business Review and Remediation
      • Past Business Review
      • Remediation
      • Remediation Outsourcing
      • Data Analysis and Interrogation
      • Case Management Systems and Technology
      • Skilled Person Review (S.166)
    • Customer Servicing
      • Customer Contact and Resolution
      • Customer Service and Experience
      • Advice Suitability
      • Operational Processing
      • Case Management Systems and Technology
      • Digital Transformation
      • Training
      • Collections and Recoveries
      • Vulnerable Customers
      • Paraplanning
    • Operational Resilience and Continuity
      • Operational Resilience
      • Business Continuity
      • Cyber Advisory Practice
      • Governance and Board Effectiveness
      • Training
    • Regulatory Risk and Assurance
      • Skilled Person Review (S.166)
      • Complaints Excellence
      • Advice Suitability
      • Business Quality Assurance
      • Compliance Monitoring
      • Target Operating Model
      • Managing Conduct Risk
      • Regulatory Due Diligence
      • Regulatory Health Checks
      • Senior Managers and Certification Regime
      • Training
      • Governance and Board Effectiveness
      • Cyber Advisory Practice
    Complaints outlook 2020

    Complaints Outlook - Take part in our latest research

    Take part in our firm and complaint handler surveys for the Complaints outlook 2020

  • Services

    Services

    We help clients transform their business to drive better customer, compliance and commercial outcomes

    • Client Solutions
      • Complaints Outsourcing
      • Remediation Outsourcing
      • Operational Resilience and Continuity
      • Case Management Systems and Technology
      • Customer Servicing
      • Customer Onboarding
      • Operational Processing
      • Paraplanning
      • Collections and Recoveries
      • Centres of Excellence
      • Financial Crime
    • Resourcing and recruitment
      • Client Managed Resource
      • Managed Resourcing
      • Permanent and Interim Recruitment
    • Advisory
      • Complaints Excellence
      • Past Business Review and Remediation
      • Skilled Person Review (S.166)
      • Advice Suitability
      • Business Quality Assurance
      • Compliance Monitoring
      • Digital Transformation
      • Target Operating Model
      • Regulatory Due Diligence
      • Regulatory Health Checks
      • Senior Managers and Certification Regime
      • Training
      • Governance and Board Effectiveness
      • Cyber Advisory Practice
    Complaints outlook 2020

    Complaints Outlook - Take part in our latest research

    Take part in our firm and complaint handler surveys for the Complaints outlook 2020

  • Challenges

    Challenges

    The world of business is becoming more complex and more challenging – Here's how Huntswood can help you succeed, no matter the challenge

    • Operational Excellence
    • Mitigating Risk
    • Improving Customer Experience
    • Driving Cost Efficiencies
    • Technology and Innovation
    Complaints outlook 2020

    Complaints Outlook - Take part in our latest research

    Take part in our firm and complaint handler surveys for the Complaints outlook 2020

  • Company

    Company

    • Contact us
    • About Huntswood
      • Our Founder
      • Our Board
      • Our Leadership Team
      • Our Client Directors
      • Our Partners and Advisors
    • Huntswood Story
    • Media Centre
    • Become a Huntswood Employee
    • Corporate Social Responsibility
    • Off payroll (IR35) Working
      • Off payroll (IR35) Working - FAQs for Clients
      • Off payroll (IR35) Working - FAQs for Associates
    • Huntswood Tax Strategy
    Complaints outlook 2020

    Complaints Outlook - Take part in our latest research

    Take part in our firm and complaint handler surveys for the Complaints outlook 2020

  • Site Search

  • Recruitment Site

Thank you

Thank you for completing the Complaint Handlers survey, your input is very much appreciated.

Please share the link below with anyone else in your organisation who deals with complaints:

Complaint Handler Survey

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  • Complaints Excellence
  • Customer Servicing
  • Past Business Review and Remediation
  • Operational Resilience and Continuity
  • Regulatory Risk and Assurance
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Latest Tweet

This morning’s guidance from the FCA couldn’t be better timed, Paul Dyer, Head of Regulatory Risk and Assurance at… https://t.co/3t14KYz3T2

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Abbey Gardens, Abbey Street
Reading, Berkshire RG1 3BA

0333 321 7815

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