RESOURCE TO LIGHTEN THE WEIGHT OF YOUR WORKLOAD
The weight of customer contact and servicing can overwhelm even the largest, most well-prepared firm.
When – not “if” – an issue arises, businesses often have to rapidly and dramatically upscale their case handling and contact centre capabilities. If they can’t meet demand, they may see customer dissatisfaction rapidly spiral out of control. But only if they don’t have the right level of resource.
Huntswood is a UK leader in rapidly sourcing, training and embedding resource into your firm. We’ll help you respond to a variety of crises – from overwhelming volumes of customer contact to large remediation projects.
Your firm shouldn’t need to wait for a crisis to seek this support. Having more flexible resource allows businesses of all sizes to deliver better, more personalised and more customer-centric solutions.
Encourage loyalty and advocacy by investing in the teams that deliver for your customers.
THE HUNTSWOOD DIFFERENCE
Not only is Huntswood recognised as a market-leading resourcing partner, firms also benefit from our regulatory and advisory expertise – a strength recognised in our placement on two FCA Skilled Person panels.
With a team of over 30 resourcing and vetting professionals, a database of 12,000 associates and 4,000 individuals currently delivering solutions for clients across the country, Huntswood is well-placed to support across a wide range of areas.
SKILLED AND EXPERIENCED RESOURCES
Our flexible approach to service delivery provides clients with a highly responsive means of addressing critical business requirements.
Huntswood has supplied project personnel to organisations operating in regulated environments since 1996. The skilled and experienced resource are deployed on our clients’ sites, augmenting existing in-house functions or fulfilling specialist additional roles.
This ‘non-managed’ service solution is characterised by:
Resource with in-depth industry knowledge and experience
A flexible model ensuring timely deployment
Contract and interim resource
A proven track record of successful delivery
Operating across a broad spectrum of sectors and disciplines
The provision of interim resource enables our clients to respond instantaneously to unforeseen events, without the substantial costs typically associated with recruiting permanent employees nor the load on key head office functions that permanent employees require.
Why Huntswood
- Augment your teams with trained and vetted professionals with high levels of competency
- Huntswood contractors are backed by our advisory practice and decades of experience in delivering consistently for regulated businesses
- Supplement internal teams without the substantial costs typically associated with permanent hires and feel confident in you ability to direct and manage them to achieve your business outcomes

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