With over twelve years’ experience of supplying middle and back-office personnel, Huntswood has established itself as a leading provider of skilled resources to organisations operating in regulated environments.
Huntswood supplies contract and interim resources across a broad spectrum of
sectors and disciplines. Roles previously fulfilled by Huntswood include:
- Contact centre support
- Sanctions checkers
- Account administration
- Outbound / inbound call quality assurance
- New account opening
- Project / programme managers
- Data cleansing and validation
- Advisor solvency checks
Huntswood’s solutions are characterised by:
- Rapid identification and deployment of appropriately skilled resources
- Appropriately experienced customer services professionals – people who
are accustomed to fitting into an organisation and understanding their internal
policies and procedures, working in high pressure environments to tight
deadlines, whilst ensuring that the expected levels of customer service are
consistently delivered
- Expedited training and route to competence, by using financial services
professionals with a demonstrable track record of successful delivery in their
respective field
- Flexible contract terms to enable our clients to effectively realign
capacity in accordance with fluctuating needs
- A lean and responsive management structure – with appropriate governance,
service delivery assurance, risk mitigation experience and leadership skills
- Cost effectiveness – a highly scalable and flexible approach, with a
commitment to providing value for money
The provision of interim resource enables our clients to respond instantaneously
to unforeseen business requirements, without the substantial costs typically
associated with recruiting permanent employees.
