Creating an efficient, customer focused complaint handling function allows firms to gain competitive advantage over their peers
Blending customer services delivery expertise with our vast regulatory knowledge to ensure operational excellence.
Maximising the productivity, effectiveness and compliance of sales activities.
Ensuring that the customer experience is not negatively impacted when an unforeseen spike in claim volumes occur.
Enables our clients to respond instantly to unforeseen business requirements, without the substantial costs typically associated with recruiting permanent employees
Huntswood has over 14 years of operating in highly regulated Industries,
specialising in a number of areas
Non-advised packaged accounts: positive customer outcomes and experiencePublished 23-May-2013
Unknown knowns: product intervention rulesPublished 21-May-2013
Consumer credit: the road to the FCAPublished 17-May-2013
Financial incentives and customer outcomesPublished 13-May-2013