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Learning & Development

Huntswood has over 14 years' experience of designing and delivering award-winning learning and development programmes for our clients specialising in:

  • sales and service (face-to-face and over the telephone)
  • leadership
  • personal development
  • coaching and mentoring
  • complaint handling training (at first point of contact and in support services)
  • all aspects of financial service regulatory and compliance training (eg RDR, TCF, T&C, ARROW, SYSC, AML etc)

"The Huntswood team worked really hard to get inside our business, to design and deliver practical and effective training for our contact centre sales teams in the UK and India. What really impressed me was the lengths they went to make sure the skills were embedded in the centres."

Head of Operations
Major Retail Insurance Company

While the majority of our work has been with financial service organisations - banks, building societies, general insurers and life and pension providers - in the last few years we have diversified into other markets and now work regularly in a range of different industry sectors including telecommunications, transportation, pharmaceuticals, utilities, healthcare and local government.

 
 
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Abbey Gardens, Abbey Street, Reading, Berkshire, RG1 3BA.