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Advisory Services


The Advisory Services team specialises in retail conduct risk: how firms are structured, how they operate, the products they develop and how they are sold. We help firms to be focussed on quality of customer outcome as required by the Financial Conduct Authority. Our regulatory consultants work in tandem with our people, learning and development experts to approach your conduct risk issues from regulatory, employee training and customer insight perspectives.

Our consultants – regulatory and training experts – come together to form a powerful team of senior experts. When you meet our experts to understand how we can help, rest assured that those same experts will be working with you when you engage us. We take the time to understand your goals, get to know your people and provide a truly specific way of achieving those goals for your firm.

We have experienced supervisors from the regulator, senior managers from major regulated firms and training experts who have supported everyone from graduates to leaders in firms across regulated industries. Our consultants do not simply tell you what is wrong; we engage with your staff to build and implement our recommendations which results in real change.

Paul Scott - Director of Advisory Services

Meet the team

Paul Scott

Director of Advisory Services

Paul has over 15 years’ regulatory experience having worked as a regulator, a consultant and at a senior level within a regulated firm.

After studying Law at Lancaster University, Paul joined the regulator where he spent seven years involved in supervision of retail financial services firms. During his time with the FSA, he worked as a supervisor and expert in retail conduct of business covering a broad range of retail financial services firms including IFAs, wealth management firms, life companies and banks. His last two years at the FSA were spent in the major retail groups division supervising one of the big four banks.

After seven years with the regulator, Paul joined KPMG's Financial Services Advisory practice. More recently, he held a number of senior positions within Barclays working within Wealth, UK Retail Bank and Western European businesses. Within the UK retail bank Paul was head of sales quality and investigations responsible for on going business quality and regulatory investigations. Within the Western Europe business unit Paul was Head of Compliance Advisory covering Spain, Portugal, Italy and France working with the business and compliance teams in each country to raise compliance standards.

In November 2010, Paul joined Huntswood as Director of Advisory Services and has led and overseen a variety of engagements.


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