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Advisory Services


The Advisory Services team specialises in retail conduct risk: how firms are structured, how they operate, the products they develop and how they are sold. We help firms to be focussed on quality of customer outcome as required by the Financial Conduct Authority. Our regulatory consultants work in tandem with our learning and development experts to approach your conduct risk issues from regulatory, employee training and customer insight perspectives.

Our consultants – regulatory and training experts – come together to form a powerful team of senior experts. When you meet our experts to understand how we can help, rest assured that those same experts will be working with you when you engage us. We take the time to understand your goals, get to know your people and provide a truly specific way of achieving those goals for your firm.

We have experienced supervisors from the regulator, senior managers from major regulated firms and training experts who have supported everyone from graduates to leaders in firms across regulated industries. Our consultants do not simply tell you what is wrong; we engage with your staff to build and implement our recommendations which results in real change.

Darren Fisher - Director of Advisory Services

Meet the team


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