Other Regulated Industries
Regulated industries have over the past 10 years experienced some of the most profound changes in policy and operations. The nature of regulation itself has become more sophisticated, more pervasive and in some cases more complex. Consequently, many organisations have to find new approaches and often funds to integrate change and remain compliant with a changing regulatory landscape.
Organisations often require internal policy and process to comply with regulation from multiple regulators adding to the complexity of implementation and compliance management. The burden of reform varies too, across a spectrum of large and small organisations.
We specialise in process, change and risk for regulated industries offering consulting and outsourcing services to reduce costs and improve regulatory effectiveness. We help organisations in regulated industries to remain compliant by implementing new process, training and audit. We provide teams of people to accelerate delivery of complaints and claims managing a variety of cases subject to stringent regulation. Examples of programmes Huntswood have conducted include:
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Monitoring regulatory adherence of promotional material for a leading utilities provider
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Commissioned to assist in the communication and implementation of an internal customer focussed initiative for a leading telecommunications supplier
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Developed and implemented a coherent learning and development framework, and supporting applications, within a global defence manufacturer.
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Our insight and practical advice is based on our own experience of managing regulated process and testing our clients compliance through internal and external audit. We use a variety of tools and qualified staff to directly examine sales, marketing and operational processes and customer fairness.
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